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BTS Travel & Tours
Dedicated to those who want to do more than dream… to those intrepid travellers who want to explore what earth has to offer...

Wherever you dream of going, BTS 
Personal  ·  Corporate  ·  Tours Travel & Tours will get you there.

CUSTOMER DISCLOSURE NOTICE
[PART OF CONTRACT OF SERVICE]

PLEASE READ THIS NOTICE. IT CONSTITUTES PART OF YOUR CONTRACT FOR TRAVEL-RELATED SERVICES. PLEASE CHECK YOUR DOCUMENTS WHEN YOU RECEIVE THEM. CALL THE TRAVEL AGENCY IF YOU HAVE ANY QUESTIONS. MOST DISCOUNT FARES INVOLVE RESTRICTIONS. CHANGING CARRIERS OR FLIGHTS COULD RESULT IN THE AIRLINE DEMANDING AN INCREASED FARE. CHECK WITH THE AIRLINE OR THE TRAVEL AGENCY BEFORE MAKING ANY CHANGES.

BTS Travel and Tours (herein “Travel Agency”) is acting as a mere agent for SUPPLIERS (identified on the accompanying documents) in selling travel-related services or in accepting reservations or bookings for services that are not directly supplied by this Travel Agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). Travel Agency, therefore, shall not be responsible for breach of contract, failure to comply with any laws or any intentional or negligent actions or omissions on the part of such suppliers, which result in any loss, damage, delay, inconvenience or injury to travellers or travellers’ companions or group members. Unless the term “guaranteed” is specifically stated in writing on your tickets, invoice or reservation itinerary, Travel Agency does not guarantee any of such supplier’s rates, bookings, reservations, connections, scheduling or handling of baggage or other personal effects. Travel Agency shall not be responsible for any injuries, damages or losses caused to any traveller in connection with terrorist activities, social or labour unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any other actions, omissions or conditions outside the travel agent’s control. Traveller assumes complete and full responsibility for, and hereby releases the agent from, any duty of checking and verifying any and all passport, visa, vaccination or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel. However, we specifically recommend that Canadian citizens travelling to the United States, Mexico or the Caribbean, do so with a valid Canadian passport. For information concerning possible dangers at international destinations, including medical information, contact the Consular Affairs Bureau of the Department of Foreign Affairs and International Trade at 1-800-267-6788, or online at www.voyage.gc.ca/consular_home-en.asp. By embarking upon his/her travel, the traveller voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveller is hereby warned of the above risks as well as possible travel industry bankruptcies and medical and climatic disruptions, and the possibility that traveller may be unable to travel as scheduled because of personal emergency.

Traveller is advised to obtain appropriate insurance coverage against these risks; information is available through this Travel Agency regarding travel insurance. Traveller’s retention of tickets, reservations or bookings after issuance shall constitute a consent to the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members. Travel Agency is not responsible for disruptions of any kind, including weather, carrier or supplier logistical problems.



BTS TRAVEL & TOURS

Telephone: (403) 286-1205 / Fax: (403) 247-6722 Toll Free: 1-877-929-9019
323 Silvergrove Drive N.W., Calgary AB, T3B 4M4
Copyright © 2004 BTS Travel & Tours,  All rights reserved.

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